In corporations today it is our responsibility to minimize downtime by ensuring employees' desktop computers work at top performance. We analyze, diagnose, troubleshoot, and resolve software and hardware problems on stand-alone or networked PCs.

At Creative persona, we:

• Install multiple operating systems: DOS, Windows 98, Windows NT, Windows 2000 Professional and Windows XP Prof.
• Perform preventive maintenance and disaster recovery 
• Troubleshoot web enabled computers 
• Assemble and disassemble computers 
• Use troubleshooting techniques to resolve resource conflicts 
• Develop the skills required to handle difficult customer situations 
• Search knowledge databases to resolve technical problems

Operating Systems:

• Microsoft® DOS & Windows® 3.x Family 
• Microsoft® Windows® 95 OSR 2 
• Microsoft® Windows® 98 Second Edition 
• Microsoft® Windows® Millennium Edition 
• Microsoft® Windows® NT Workstation 
• Microsoft® Windows® 2000 Professional 
• Microsoft® Windows® XP Home Edition 
• Microsoft® Windows® XP Professional Edition 
• Microsoft® Windows® CE

Hardware (on the above operating systems):

• System Units (PC's IBM compatible) 
• Laptops & Handhelds* 
• Monitors 
• Printers 
• Sound Cards
• Video Cards
• Accelerators
• Modems
• Network Adapters
• Storage Media
• CD/DVD Drives
• CD/DVD ReWritables
• Digital Cameras
• Scanners
• PC Cards / PCMCIA
• SCSI Devices
• USB Devices 

And all IBM PC compatible and clones including:

• IBM
• Dell
• Hewlett Packard
• Compaq
• eMachines
• Packard Bell
• Gateway
• Micron
• Toshiba
• Sony
• Fujitsu
• NEC
• Epson
• Winbook
• Acer
• AST
• PeoplePC
• Clones / Whitebox
• and many others...